Data Protection and Privacy Policy

This privacy notice sets out how we handle, store, use and share your personal information.

When Claire Brown Coaching and Consulting processes your personal data, we are acting as a ‘data controller’.

WHAT WE COLLECT AND HOW WE USE PERSONAL DATA

We process the personal data of individuals, which includes:

  • names

  • email addresses

We do not sell personal information to anyone and we do not share your information with anyone.

WHY WE COLLECT AND USE YOUR PERSONAL DATA (THE LEGAL BASIS)

We may process your personal information for at least one of the following reasons:

  • You have given your consent to us using your personal information in that way, for example, where you sign up to our mailing list.

  • You have sent us a story, in which case the personal information you provider will be accessible to the Data Controller. You will not automatically be signed up to any email marketing, nor will your personal information be shared publicly or with any third parties.

  • You register to attend one of our events.

  • Our use of your personal information is necessary to carry out a contract or take steps to enter into a contract with you.

  • We need to process your personal information to comply with relevant legal or regulatory obligations, which may include making reports to the authorities or government departments.

YOUR RIGHTS TO YOUR PERSONAL INFORMATION

You have the following rights to your personal information:

  • Right to request access to your personal information and information relating to our use and processing of your personal information

  • Right to request that we restrict our use of your personal information
    right to receive your personal information in a structured commonly-used and machine-readable format or transmit the data directly to another Data Controller

  • Right to object to the processing of your personal information for certain purposes such as direct marketing and profiling

  • Right to request your personal information to be erased where it is no longer necessary for the purpose for which it was collected

  • Right to withdraw your consent to the use of your personal information where the processing of your data is based on consent

You can make these requests or withdraw your consent by sending an email or writing to the Data Protection Officer (see how you contact us, below).

HOW LONG DO WE KEEP YOUR PERSONAL INFORMATION FOR?

We will keep your personal information for no longer than necessary, taking into account the following:

  • The reasons why we are processing your personal information, for example, if we need to keep it to fulfil a contract

  • Whether the law requires us to continue to process your personal information, for example, if a law says we have to keep records

  • Whether we have a business reason to continue to process your personal information

HOW WE KEEP YOUR PERSONAL INFORMATION SAFE

We take appropriate measures to secure your personal information and protect it against unauthorised or unlawful processing, as well as against its accidental loss, destruction or damage, including storing your data on Mailchimp, which is password protected and highly secure.

GOOGLE ANALYTICS

We are committed to ensuring that our website contains content that is valuable and useful to our readers. To help with this we have implemented the Google Analytics reporting features on our website. These tools allow us to review anonymous data about how visitors user our website and adapt our website content to better reflect their needs.